Toll Free: 877-289-3972
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Frequently Asked Questions

For your convenience we divided our FAQ into a few sections. Select an appropriate subject from the list below to see the related topics. If you didn't find an answer in the FAQ, you can post your question in our Discussion Forum and we will give you an answer as soon as possible.

Contact Questions

FAQ's regarding all of our contact sources.

Shipping Questions

Questions and Answers about shipping and instructions.

Payment Questions

Including payment options, sales tax policy, tax-exempt status and more.

Ordering Questions

Listing a number of FAQ's that help explain the ordering process.

Product Questions

Information regarding products, backorder policy, warranty explanations and more.

Credit Questions

Explanations of our refund and credit procedures and more.

RMA Questions

Information for return policy, return procedure, RMA instructions and more.

Feel free to contact us

Toll free: 877-289-3972
Phone: 510-252-1750
Fax: 510-372-0611

EXcaliberPC.com
39675 Cedar Blvd Suite# 125
Newark, CA 94560

Hours of Operation:
Monday – Friday:
10:00am – 6:00pm PST
Saturday, Sunday: closed.

sales@excaliberpc.com
support@excaliberpc.com
rma@excaliberpc.com