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Oct 2, 2009 5:25 PM
Ken Herlingshaw wrote:
Synology Rack Rail Kit
I ordered two of these rail kits which arrived today, nearly two weeks after ordering them. Although they were allegedly in stock it took three days before they were shipped and then FedEx decided yesterday that they couldn't find my address (although they did three times last week).
Supposedly the condition of the kits was "new".
They didn't look very new when I unpacked them.
Each kit is supposed to have four long brackets for fixing the rails to the rack. One kit had five brackets, the other had two. So one is missing.
The instructions are unintelligible and poorly copied, one was crunched up into a ball.
One pack of screws was split with bits loose in the box, one long bracket was covered in what looked like beetroot juice.
I am decidely unimpressed.
Fortunately the Synology servers themselves are a lot better.
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